Questions
Do I need an account to see prices?
No. The full menu, including price, size, and potency, is visible to anyone. An account is only needed to place an order.
What does an account require?
A username and a password. We do not ask for an email address or a phone number, and we do not have a marketing list.
What happens if I forget my password?
You use one of the recovery codes shown when you signed up. Because there is no email address on file, those codes are the only way back into an account — save them somewhere safe. If you have lost them too, write to [email protected].
How can I pay?
Credit or debit card (via Stripe), Interac e-Transfer, or cryptocurrency — XMR, BTC, and ETH. Payment is taken before the order leaves the store, so an order is packed only once payment has cleared.
Do you ship outside Canada?
No. Orders ship via Canada Post to Canadian addresses only.
When will my order arrive?
There is no promised delivery date. Your order is packed once payment clears and then handed to Canada Post, who deliver it whenever their route gets there — usually a few business days within Canada.
How much can I order at once?
Up to one pound (448 g) of dried cannabis equivalent per order.
How does my order arrive?
Plain-packaged, via Canada Post, to the address on your order. Payment is taken before anything ships.
What do you keep about me?
Your username, your orders, and the delivery details for each order. Delivery details are encrypted at rest and decrypted only when staff need them to pack or deliver, with every access logged. We are required to keep delivery records for six years; after that the identifying details are erased.